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November 1st 2020 / 'account Hold' : Is It Mandatory To Display An Explanatory Message To 'account Hold' Users?

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It is mentioned here that a proper management of the 'Account Hold' status is required by November 1st, 2020. The doc says here : 'When a user enters into account hold, you should

Solution 1:

Good question!

No, it's not required to display a message in-app about the user being in the 'account hold' state. If your app doesn't have a backend server that utilizes RTDN, BillingClient.queryPurchases() will still return all the active subscriptions for the user. So if an user's subscription was in the 'account hold' state, the subscription would not return as part of BillingClient.queryPurchases()

We recommend utilizing RTDN because it could allow your app to inform users why their subscription is in the 'account hold' state, but we also understand that not all developers have the bandwidth to also build out their own backend server just for this purpose.

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